Nguyen Thi Hoai Nam

Full name: Nguyen Thi Hoai Nam
Language: English
Specialized in Northern Vietnamese accent instruction

Education & Certifications
 - Bachelor’s Degree in English Language Studies – Hai Phong Private University (HPU).
 - Bachelor’s Degree in International Economics – Hanoi University of Foreign Trade (FTU).
 - Teaching certificate – Hanoi National University of Education
 - Certificate in teaching Vietnamese to foreigners – Gotoviki center

Work Experience
- Teaching experience
  + 2005 - 2007 Tutoring for primary students (grades 3 - 5) 
 + 2007 - 2008 Tutoring for secondary students (grades 6 - 9) 
 + 2007 - 2010 Teaching English to working professionals/overseas laborers 
 + 2019 - now Online teaching for secondary students Online & private Vietnamese classes for foreigners

- Teaching Subjects
 + Primary Level: All subjects 
 + Secondary & High School: Literature and English 
 + Teaching Vietnamese to foreigners

- Head of APAC HR - Piaggio Group (​06/2025 – Present)
 + Human Resources Leadership
 1. Lead regional HR strategy across multiple countries, aligning corporate vision with local realities.
 2. Drive organizational design, talent development, and succession planning across business units.
 3. Partner with factory and commercial leaders to deliver people strategies that enable business growth and operational excellence.
 4. Build and lead a high-performing, business-oriented HR team across the region.
 5. Champion change management, engagement, and culture-building efforts that support Piaggio’s long-term growth in Asia Pacific.
 + General Affairs Oversight – Vietnam
 1. Oversee all General Affairs functions in Vietnam, ensuring safe, efficient, and employee-focused workplace services.
 2. Manage & lead policies related to workplace services such as office space, canteen operations, shuttle buses, expatriate relocation and business travel arrangements.
 3. Supervise security operations and occupational health & safety (OHS) compliance, promoting a safe and secure working environment.
 4. Collaborate with cross-functional teams to continuously improve workplace experience and operational efficiency.

- Head of HR & Admin and Sustainability - Maker Sixty Four (04/2024 – 05/2025)
 + To oversee and optimize administrative and human resources activities within the company, ensuring efficiency and employee satisfaction.
 + To play role as HR Business Partner (HRBP) collaborating closely with business units to align HR strategies with organizational goals.

- Head of Human Capital - Levanta Renewables (03/2023 – 03/2024)
 +  Recruit and onboard more than 50 employees in the first year in core business and support positions.
 + Manage payroll, expense reimbursement, and labor compliances for employees in Vietnam, Singapore, India, Thailand, Philippines, Malaysia and Indonesia
 + Manage expatriate employee matters including work permit applications and renewals and other immigration-related compliances.
 + Design and implement Learning and Development and well-being programs for all employees in the Region.
 + Keep company policies updated and aligned with Actis group.

- Senior Human Resources Manager - Ariston Group (07/2018 - 02/2023)
 +  HR Organization Leadership: Most senior HR executive, direct 3 HR professionals in staffing, recruitment, benefits, executive compensation, training, leadership development, succession planning, HRIS, and regulatory compliance. Advised a team about all strategic decisions.
 + Nationwide HR integration: Oversaw and managed HR function, programs, and practices. Utilized strong interpersonal and team-building skills. Proposal on consolidating HR functions previously managed by several departments into a single HR organization.
 + Training & Development: Run leadership programs for top & middle management to raise company morale and employee engagement. Reviewed and analyzed data and recommended solutions to improve the overall success and productivity of the company. Helped to manage and oversee performance review processes. Provided coaching, feedback, and development for employees.
 + Employee Relations: Worked to effectively manage the resolution of complex employment matters. Introduce feedback & communications programs to resolve previous labor & management issues. Fostered employee advocacy to prevent issues from affecting company productivity and employee satisfaction.
 + C&B: Established and interpreted HR core processes including performance management, staffing, and salary planning. Introduced the matrix for local salary structure linked closely to a metrics-based performance system. Spearheaded value-add employee recognition and awards programs.
 + Achievements:
 1. Transformed HR into a true strategic business partner in the aftermath of an end-to-end HR restructuring.
 2. Implemented successful feedback culture to enhance performance and employee satisfaction.
 3. Developed successful corporate training for employees.
 4. Led the smart working projects in nationwide offices.
 5. Brought the new culture to add value to HR Department, especially building trust among company members.
  6. Joined to run the global projects with the HQ team.

- Assistant HR Manager- BIDV MetLife (​09/2016 – 06/2018)
 + Managed company organizational structure, responsibilities, and staffing levels.
 + Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement.
 + Scheduled interviews for candidates across all functions at the Manager level & below.
 + Provided guidance on employee relations and matters of corrective action.
 + Administered company-wide C&B plans.
 + Conducted employee onboarding & helped organize training and development initiatives.
 + Took main responsibility in the engagement team to deliver the company events for the whole company.
 + Worked closely with the regional HR team in Hong Kong for HRIS transformation.
+ Achievements:
 1. Managed to work independently for half a year without the line manager (to be the "lone soldier" awarded nickname)
 2. Encouraged to work directly with Country CEO & HR Regional Director based in HK.
 3. Got the best employee award.

Teaching Motivation
Passionate and dedicated Vietnamese language instructor with experience teaching both non - native speakers and Vietnamese children living abroad. Committed to making the Vietnamese la nguage accessible, engaging, and culturally rich forlearners of all ages and back grounds. Skilled in designing personalized lesson plans that incorporate language fun damental swith cultural insights, helping students not only speak Vietnamese but truly connect with its people and heritage. Driven by a strong desire to share the beauty of Vietnam se traditions and support those who want to explore or reconnect with their roots.

Contact us for more information.