Nguyen Da Thao Ngoc

Full name: Nguyen Da Thao Ngoc
Teaching Language: Korean, English, Chinese
Specialized in Southern Vietnamese accent instruction

Education
- Bachelor’s Degree in Chinese Language - Ho Chi Minh City Pedagogical University (the first degree).
- Bachelor’s Degree in Korean Studies - University of Social Sciences and Humanities, Vietnam National University Ho Chi Minh City (the second degree).

Work Experience
- Sales Assistant - YKK Vietnam Co., Ltd (2017 – 2018)
 + Handling and controlling orders from customers: checking and finding out accurate item codes, then processing purchase orders on the owned system (register item, price, consignee,...)
 + Informing the estimated production lead time, making a quotation, and a contract.
 + Negotiate and settle matters that have happened: priority orders, delayed orders, over capacity…
 + Follow up and update production status and vessel schedule to the customer.
 + Prepare import/ export shipping documents for customers and closely follow up to ensure smooth shipment and delivery of goods.
 + Follow up and collect the payment from the customer every month.
 + Being a bridge between the factory and customers to make sure that orders are produced on schedule.
 + Receive and respond to all requests and claims from customers after sales.

- Administrative Officer - BaoSteel Singapore Pte., Ltd – HCM Representative office (2019 – 2021)
 + Coordinate the repair and maintenance of office equipment.
 + Arrange travel ticket, travel accommodations.
 + Assist with office renovation.
 + Work directly with the head of the office on behalf of the office's organizational activities and personnel issues.
 + Handles purchasing and maintenance of all general office supplies.
 + Monitor office expenditures; handle all office contracts (rent, service, etc.); and follow up on the expiry of these contracts and remind service companies to renew.
 + Input data(office expenses, claims…) into the ERP system and report all expenses of the HCM office to Singapore each month.
- Teaching experiences (2022 - Present)
 + Chinese tutor for HSK 1-4 levels.
 + Teaching English for Cambridge A2 Flyers exam preparation at primary level, English tutor at B1-B2 level.
 + Teaching Vietnamese to foreigners at Gotoviki center from April 2025.

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